Frequently Asked Questions

Exactly how are you able to keep costs down?

Our materials and purchasing focus keeps your costs in check. We keep supplies lean, conduct regular cost reduction reviews, innovate control systems, and maximize web based pricing programs. We’ll even share pricing models with our customers to show exactly how we do it.

We need reliable vendors who have the ability to manage rapid schedule changes and a dynamic world economy.

DC's diverse client base gives us dynamic bandwidth and financial strength to manage inventories through downturns, and purchase materials in-house. Our 32,500 sq ft facility is vertically integrated, with two work shifts a day. We are not dependent on outside services which gives us the flexibility to ramp up or down to meet customer needs.

Can you help with our systems?

Before we begin any project, we assess the overall situation, and where applicable, present a customized plan for streamlining your procedures. We invest our own resources to create what you need up front, during the concept stage. We’ve turned cocktail napkin sketches into magnificent AutoCad drawings, built samples, and supplied on-site engineers – all on our own dime – just to see a client’s project get off the ground.

We’ve experienced pitfalls with Global Sourcing. How can you help?

We’ve responded to these types of issues with a number of Global Sourcing solutions. These include:

  • Increasing volumes by consolidating like assemblies
  • Offering form, fit, and function component and cable options
  • Integrating domestic and Asian supply chain management
  • Running parallel manufacturing in San Jose, Singapore and/or Sanghai

I need vendors who will go the extra mile on a compressed schedule.

DC has the bandwidth to meet seemingly impossible demands, and believe us, we’ve done it many times. Our financial stability enables us to instantly provide materials and labor needed for ramps and quick turns. We believe in going beyond the expected to establish trust with our customers.

We need on-site assistance. Are you willing to work “in the trenches” ?

We work for your success, so we are ready and willing to step in with on-site support. We can send designers, engineers, and/or administrators to work along side your staff to gain a true understanding of your needs, so we can provide the very best solutions - up front, when they are needed most.

The DC difference

Competitive pricing, quality and on-time delivery are givens. That’s why we’ve stayed in business for 25 years. We offer solutions to problems. And rather than talking about what we do, we make it happen. We are willing to invest upfront costs to prove our ability and establish a real partnership. In this regard, DC is really a different kind of company. That's what I love about it.
  • Chris Hinshaw
  • Director of Sales – Asia
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